Juul Labs, Inc. Consumer Health Data Privacy Notice

Last Updated Date: August 6, 2024

This Consumer Health Data Privacy Notice ("Notice") supplements the Juul Labs, Inc. Privacy Policy and regards our processing of health-related data as defined by some state laws.

How We May Collect Consumer Health Data

If you, or anyone else contacts us to report a potential issue, concern, or complaint related to an adverse experience potentially associated with the use of our products (an "Adverse Experience"), you may provide us with certain health-related data, for example data related to your health-related conditions, symptoms, status, diagnoses, testing, treatments, and procedures ("health data").

How We Process Consumer Health Data

If you contact us to report a potential Adverse Experience, we will process your health data: to investigate and respond to your claim, to comply with our regulatory obligations, and/or to establish, exercise, defend a legal claim and for any other purpose required or allowed under applicable law.

How We Disclose Consumer Health Data

We may share your health data with the agencies that regulate our products (including the Food and Drug Administration, the "FDA"), in conjunction with our obligations to report Adverse Experiences to the FDA.

Consumer Rights Related to Consumer Health Data

If you are a consumer in a state with laws specifically offering you privacy rights over your health data, subject to certain exceptions, you may have certain rights related to your health data, including rights to confirm processing and access, delete, or withdraw consent relating to such health data. In some cases, we may be unable to fulfill your request. If your rights request is denied, applicable law may give you a right to lodge an appeal with us. The response to your rights request will inform you of any appeal rights you may have and tell you how you can exercise them.

You may request to exercise these rights by:

Making an online request at: Privacy Request Page
Emailing us at: dataprivacy@juul.com
Calling us at: 1-855-852-5885 or 1-202-792-3880
Writing to us at:

Juul Labs, Inc.
Attn: Chief Compliance Officer
1000 F Street NW
Washington, DC 20004

Changes to this Notice

We may revise this Notice from time to time. If we make material changes to this Notice, we will notify you as required by applicable law.