Juul Labs Global Privacy Center
We are committed to honoring the choices you make with respect to how your personal data is used. Please review our privacy notices to learn more about how we use your personal data and how you can manage our use of your personal data. Our Global Privacy Notice explains our data protection practices and your rights and choices when interacting with us on our e-commerce sites, and our Corporate Websites Privacy Notice explains these practices and your options when interacting with our corporate webpages.
You can use the features below to manage the way we use your personal data, and to exercise the privacy rights that may be granted to you under applicable laws.
QUICK LINKS
UNSUBSCRIBE FROM EMAIL MARKETING
To unsubscribe from future email marketing communications, log in to your JUUL.com account and manage your email preferences from your profile.
UNSUBSCRIBE FROM POSTAL MARKETING
To limit future direct mail from us, please click here and follow the steps to our “Do Not Mail" list.
DELETE YOUR JUUL.COM ACCOUNT
If you have an eCommerce account with us and wish to delete your account, please log in to your account and select the “Delete My Account” option under your Profile. Deleting your account is a permanent action and you will need to create a new account to interact with the eCommerce website or make online purchases from us in the future.
MANAGE YOUR COOKIE PREFERENCES
Our websites may use cookies and other online technologies to understand how you use our online properties or to serve you ads. You can accept or opt-out of certain of these technologies at any time by managing your cookie preferences through the Change Cookie Preferences link in the footer of our website. Where legally available and technically supported, you may also manage your cookie preferences by broadcasting an opt-out preference signal, called the Global Privacy Control (“GPC”).
EXERCISE YOUR PRIVACY RIGHTS
To exercise privacy rights that may apply to you under applicable privacy laws, visit our Privacy Request Portal and complete a request for yourself or on behalf of someone else.
For yourself: To protect your privacy, we will take appropriate steps to validate your identity before acting on any request that would require us to disclose your personal information. You will be required to validate your email and may be asked to provide additional information if we need it to validate your identity or the authority of any agent you may be using to submit this request.
On behalf of someone else: If you are an authorized agent submitting a rights request on behalf of an individual, we will ask you to submit information necessary for us to receive an authorization from the individual indicating that you have been authorized to submit their request and allowing us to authenticate their identity.
LEARN MORE
Our Global Privacy Notice provides more detail about the data privacy rights that you may be able to exercise. If you have any queries that cannot be addressed through the Privacy Request Portal, you can contact us at dataprivacy@juul.com.